hospitality supervisor

Hospitality Supervisor

Level

3

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We are developing this option

Duration

12

Options

 Bar Supervisor, Concierge Supervisor, Events Supervisor, Food & Beverage Supervisor, Front Office Supervisor, Hospitality Outlet Supervisor, House Keeping Supervisor

End point assessment methods

1. Multiple choice questions.

2. Practical observation.

3. Buisness project.

About the Standard

Hospitality supervisors work across a wide variety of businesses including bars, restaurants, cafés, conference centres, banqueting venues, hotels or contract caterers. They provide vital support to management teams and are capable of independently supervising hospitality services and running shifts. They typically work under pressure delivering fantastic customer service and motivating a team is essential to their role. The majority of supervisors’ skills and knowledge are the same but supervisors may specialise in specific functions or work across a variety of functions which reflect the multi-functional nature of the industry.

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